l89s Privacy Policy

l89s places the highest importance on the privacy of gaming users in Bangladesh. This privacy policy describes how the l89s platform (l89s.cam) collects, stores, processes, and protects your personal information.

This policy applies to our website, mobile interface, and other digital services of l89s. When you create an account on l89s, use our services, or contact us, you fall under the scope of this privacy policy.

It is important to read this policy in full before using any l89s service. If you have any questions, please contact our support team.

l89s collects the information necessary to provide its services. The different types of information are described below:

2.1 Personally Identifiable Information

At the time of account registration we collect the following information:

• Full name
• Date of birth (for age verification)
• Email address
• Username
• National ID card or passport number (for identity verification, where applicable)

2.2 Financial Information

For deposit and withdrawal processing we collect:

• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Transaction history and amounts
• Deposit and withdrawal dates and times

We never store your full bank account details or card numbers. All financial information is kept in encrypted form.

2.3 Device and Technical Information

When you use l89s, the following information may be collected automatically:

• IP address
• Browser type and version
• Device type (mobile / desktop)
• Operating system information
• Session duration and usage patterns
• Referral URL

2.4 Gaming Activity Information

To ensure safe and fair gaming, l89s keeps the following information:

• Betting history and amounts
• Win and loss records
• Bonus usage history
• Session login and logout times

l89s uses your information only for specific and legitimate purposes. These purposes are outlined below:

• Account Management: For creating, verifying, and managing your account.
• Service Delivery: For running casino games, sports betting, and other services without interruption.
• Financial Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Identity Verification and Fraud Prevention: To confirm the identity of each user and prevent unlawful activity.
• Customer Support: To provide 24/7 live chat support in Bengali and to resolve issues.
• Ensuring Responsible Gaming: To identify unusual or risky gaming behaviour.
• Meeting Legal Obligations: To comply with applicable laws and regulations.
• Platform Improvement: To analyse user experience and improve service quality.
• Promotional Communications: To send you information about bonuses, offers, and promotions with your consent.

l89s will never use your information for purposes beyond those stated above.

The security of your information is a priority for l89s. We adopt industry-standard technical and administrative measures:

4.1 Encryption and Technical Protection

• All data transfers are secured through SSL/TLS encryption.
• Stored data is protected with AES-256 encryption.
• Firewall and anti-intrusion systems are active at the server level.
• Regular security audits and vulnerability assessments are conducted.

4.2 Access Control

• Only authorised personnel can access specific data.
• All staff receive privacy training.
• Data access logs are reviewed regularly.

4.3 Data Retention Period

Your data is retained for as long as your account remains active. Even after account closure, certain information may be retained for a defined period in accordance with legal obligations, after which it is securely deleted.

Although l89s applies the highest security measures, complete security cannot be guaranteed for data transmitted over the internet. We therefore advise you to keep your login credentials private.

l89s does not sell or rent your personal information to third parties. Data may be shared only in the following limited circumstances:

• With Payment Processors: The minimum necessary information is shared to complete transactions via bKash, Nagad, Rocket, and Upay.
• For Legal Obligations: When required by a court order, government directive, or applicable law.
• For Fraud Prevention: With relevant authorities for investigating unlawful activity or fraud.
• With Technology Partners: With contracted technology service providers for platform operation and maintenance — however, they are not permitted to share this information with third parties.
• With Your Consent: In any other case, only with your explicit permission.

Where transfer of information to a third party is necessary, l89s ensures that the receiving party also follows an equivalent standard of privacy protection.

The l89s website uses cookies and similar tracking technologies that improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Indispensable for session management and security; these cannot be disabled.
• Functional Cookies: Remember your preferences such as language and settings.
• Analytical Cookies: Used to understand how users interact with the platform — no personal information is linked.

6.2 Cookie Control

You can manage or reject cookies by going to your browser settings. Please note that disabling essential cookies may limit some functionality of the platform.

Most modern browsers have cookie management options. You can change your cookie preferences by going to your browser's "Privacy" or "Settings" menu.

As an l89s user you have various rights concerning your own information:

• Right of Access: The right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (however, legal retention obligations may apply).
• Right to Restriction of Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Object: The right to object to the processing of your information for promotional communications or in certain specific cases.
• Right to Data Portability: The right to receive your information in a structured format in certain circumstances.

To exercise these rights, please contact our support team. We will respond within a reasonable time after receiving your request.

In some circumstances, such as legal obligations or fraud prevention requirements, we may not be able to delete certain information.

l89s uses various trusted third-party technologies and services to operate the platform.

8.1 Game Providers

We have agreements with various recognised game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi. Minimum necessary information may be shared with them to deliver game services.

8.2 Payment Partners

Mobile financial service providers like bKash, Nagad, Rocket, and Upay have their own privacy policies. When processing transaction-related information, these providers will follow their own policies.

8.3 Caution Regarding External Links

If the l89s platform contains links to third-party websites, l89s is not responsible for the privacy policies of those websites. We advise you to read the privacy policy of each website before visiting.

l89s is only for individuals aged 21 or above. We do not knowingly collect or store information from any minor.

An age verification process is in place at the time of registration. If we become aware for any reason that someone under the age of 21 has created an account, that account will be immediately closed and the collected information will be deleted.

If you believe a minor is using l89s, please notify our support team immediately.

l89s may update this privacy policy from time to time. If any significant changes are made to the policy:

• An updated date will be published on this page.
• A notification will be sent to the registered email for important changes.
• You may be asked to accept the revised policy when logging in to the platform.

If you continue using l89s after the changes, you will be considered to have agreed to the terms of the new policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact the l89s support team:

We will try to respond within a reasonable time after receiving your privacy-related request. Complex requests may take a little longer to process — in such cases, we will keep you informed.

After verifying your identity, we will process the relevant request. This ensures that no one else can access your information.